You Fight for Justice. Let’s Make Sure You Don’t Cause More Harm Along the Way.
- krismedina

- Jun 12
- 3 min read

If you're in personal injury, mass torts, or advocacy work, I already know one thing about you: You're dealing with trauma — whether you admit it or not.
You read horrifying police reports, intake gut-wrenching survivor stories, and chase justice across a legal system not exactly known for its emotional intelligence. And somehow, you're expected to be professional, stay detached, and not yell at the printer when it jams mid-intake call.
Let me be clear: you’re doing sacred work. But here’s the uncomfortable truth…
You can still cause harm while trying to help.
Who TF Am I?
Hi. 👋🏽 I’m Kris Medina — founder of the American Institute for Trauma-Informed Care (AITIC).
I’ve worked across child welfare, sexual assault law, refugee resettlement, and mass torts. I’ve trained entire legal teams—from attorneys to intake specialists to case managers—on how to hold space without carrying the whole damn building.
I don’t just talk theory. I’ve created real-world training for firms handling the toughest cases: Uber/Lyft assaults, clergy abuse, childhood sexual trauma, and more. And I’ve helped teams stop retraumatizing their clients and themselves in the process.
I’m also a border-town Latina who grew up watching my family give the shoes off their feet to migrants crossing the river. Trauma-informed care isn’t a marketing buzzword to me. It’s cultural. It’s lived. It’s urgent.
Wait—Am I the Problem?
Maybe. A little. It’s not your fault, though.
No one taught us how to navigate the heavy stuff without retraumatizing people. Legal training doesn’t include “how to respond when your client disassociates mid-call” or “how not to sound like a detective when asking about someone’s rape.”
But it should.
Because if you’re asking survivors for details of the worst days of their lives, but doing it in a cold, rushed, or robotic way—you’re not getting the best version of their story. Or them.
And more importantly? They don’t feel safe.
What Trauma-Informed Actually Means
It’s not about being soft. It's not about avoiding hard tops. It's about understanding how trauma impacts the brain, the body, and trust—and adjusting your approach so you don’t make things worse.
That means:
Replacing “I need you to tell me everything” with “You’re in control of what you share.”
Understanding why clients ghost after telling you something vulnerable.
Learning how to regulate your own nervous system so you’re not burned out, bitter, or snapping at Cheryl in accounting. (Sorry, Cheryl.)
If You Work In…
🚨 Mass Tort or Personal Injury Law You need to know how to interview survivors of rape, medical malpractice, rideshare assault, or clergy abuse without retraumatizing them. This means changing how your intake team speaks, listens, follows up—and how you care for them too.
🕊️ Human Rights & Advocacy Orgs Your clients have already been through state-sanctioned trauma. Let’s not become the next source of it.
💼 Corporate Legal or Compliance TeamsHR “handled it” is not trauma-informed. Want to actually retain your people and not end up on the front page? Message me.
💔 Anyone Who Works With People in Pain If you’re constantly listening to crisis, grief, and injustice—and no one has trained you on vicarious trauma, nervous system regulation, or psychological safety... welcome. I made this for you.
What We Offer
At AITIC, we specialize in training professionals to serve with empathy without sacrificing effectiveness. We offer:
✅ Interactive Workshops (like, actually interactive—not just another awkward Zoom)
✅ Online Certification in Trauma-Informed Care
✅ Executive Coaching & Policy Audits
✅ Digital Toolkits for Intake Teams
✅ Keynote Speaking for events that want to shake things up
Oh, and we’re Latina-owned, trauma-informed to the core, and fiercely unapologetic about changing the culture of care.
Too Long Didn't Read?
You fight for justice.I make sure you don’t cause more harm in the process. Together? We make your office a place where survivors can breathe, not brace for impact.
If that sounds like something your clients — and your team — deserve…
👉🏽 Visit www.americaninstitutetic.com👀 Or stalk us on IG until you’re ready (@american_institute_tic)
You're not too late. You’re right on time. Now let’s unlearn. Retrain. And do better.
—Kris Medina
Founder | Advocate | Border Child | Systems Disruptor
“Burn it down. Build it right. Trauma-informed, always.”



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